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UltiPro

n31 Ultipro

If you want to provide your employees with direct access to their personal pay, benefits, performance information, or any other payroll or HR-related information, the Ultipro portal does just that. The n31 Ultipro portal provides a convenient and interactive way to allow your employees to have access to pay information and resources right at their fingertips.

These are the guidelines for your employees to access and use the self-service portal.

Using n31 Ultipro

The portal can be used to do the following:

  • Access and request paid time off
  • View, edit, recalculate, and submit timesheets
  • Update, add or delete personal information
  • Access and manage tax withholdings
  • View, access, print, and download pay stubs and W-2’s

The n31 Ultipro portal can be used on a mobile device by downloading the app, or on a pc by using the following link: https://n31.ultipro.com/Login.aspx?ReturnUrl=%2fLogin.

Login Issues With n31 Ultipro Portal

When you click on the link or open the app for the portal, you will be required to enter your username and password. If you can’t remember your password and you have previously logged into the portal, you will need to click on the forgot password link. From there you can enter your username to receive password reset instructions by email, or you can enter your username and access code to reset your password.

If you don’t know your username or password you will need to contact your system administrator for assistance. If you are attempting to access the portal from your home or mobile device, you will need to verify with your administrator that these services are turned on.

Completing n31 Ultipro New User Activation

You will need to access your company’s work portal and select Ultipro. You will then be prompted to enter your date of birth, social security number, and work email address. You will then receive an email with a link to complete the activation process. Once you click on the link you will receive a prompt to change your password.

Once you create a new password your direct access to n31 Ultipro will be activated. This means that you can access the Ultipro portal directly without needing to sign on to your company’s portal.

Employee Menu Overview

When you log into your n31 Ultipro account, you will see your dashboard with various navigation links. Under the “Myself” link you will have access to the following menu options:

  • Personal- This is where your personal information such as name, address, and telephone number is stored.
  • Jobs- This provides you with a job summary, including compensation, history, review, and other types of pay.
  • Pay- This tab is for accessing pay-related items. This includes direct deposit, pay stubs, W-2’s, tax withholdings, pay history, and YTD information.
  • Benefits- Located under this tab would give you access to your time off information, and a summary of all benefits that you have with the company.

Other tabs that you may see, include training, career education, and documents. If you have questions regarding what you can access on your n31 Ultipro portal, contact your system administrator.

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UltiPro

How to Sign in,Log in and recover passwords in your Ultipro account

Technology has enabled us to work more and more, in the cloud. Not on Saint Peter’s heaven’s gate of course, but functioning on the Internet –based computing world, providing shared data and computer’s processing resources.
Ultipro is one of the software that is cloud based, and its primary function is to enable a company to transform its workforce, through providing a solution to the Human Capital Management (HCM). With Ultipro, a company gets a complete visibility on the life cycle of every individual employee, from their recruitment to retirement.  So how do we go about setting an Ultipro login account in the first place?

Signing in

For a first-time user, the setting up of the Ultipro login accounts can be challenging, here are the steps to follow when signing in to your account for the first time.
Instructions:

• Using your browser, go to http//www.ultipro@xyz.com (where XYZ is the name of your company). You will also have to check your company’s or organization’s domain extensions and replace the .com at the end according to the corresponding extension. Other domain extensions examples include: .edu, .ac, .org, .co.au among others.

• Type your username into the space provided (your username format will be provided by the company you are working for).

• Input your password. The default password for your Ultipro account is your date of birth in the following format; MMDDYYYY, (Example: 01231999 which means, January 23rd, 1999).

• Click ‘Login.’

After logging in, a prompt to change your password will be sent to you. The new password will be rejected if you use your date of birth, as Ultipro stores the last two passwords in use, and is programmed to reject them, in the case of a new password request.

• Establish your three security questions.

• Type the email and phone number, in which the reset code will be sent to.

• Click ‘Continue.’

Sign in Tips

Signing in is only possible if your company or organization has an account at Ultipro.
The security questions are used for password recovery and should be simple for you to remember.

Login

Once you have an account, Ultipro login is easy. You just have to follow the following steps.
Instructions

• From your PC or phone, go to your company’s Ultipro login page. Example http//:www.ultipro@xyz.com

• Enter your Username, into the ‘Username’ box provided

• Enter your Password.

• Click ‘Log in’

Password Recovery:

For a lost or forgotten password recovery, follow the steps given below.

• Click on the “Forgot my Password?’ Option on your Login screen.

• Type your username in the box provided

• Click “Go.”

• Choose your preferred reset option. (There are two ways in which, the reset code can be sent to you; by email or through a text message.)

Email Reset Method

The link to reset the password will be sent via an email, click on it to access the reset option
Text Message Reset Option

The access code will be sent through your phone’s text messages. Type the access code within 5 minutes of receiving it, and click on the “Next’ option.

• Answer the three security questions.

• Click ‘continue.’

• Create your new password, and click ‘Reset Password.’

Password tips

• Remember to use security questions that are easy to remember.

• The new password cannot be your date of birth, as the password must meet the following criteria: The password length should be in the range of 8-15 characters, containing at least: 2 Letters (1 Uppercase, 1 Lowercase), 1 Number, and 1 Special Character.

• You cannot use any of the last two passwords, as the system will reject them.

• You only have three tries to successfully enter your password before the system locks you out of your account.

• Your Ultipro account will lock your account automatically if you have not logged in at least once every 120 days.
Now that the basics on how to log in, sign in and recover your passwords in your Ultipro account have been covered, you can take advantage of the abundance of features the software has to offer.